Terms and Conditions of Service

1. Quotations:  A written quotation is provided by email in advance of work being undertaken.  Acceptance may be made by email.  Rapid Transcriptions reserves the right to renegotiate a new fee and time period should the sound quality of recordings significantly differ from that anticipated. 

2. Payment:
Universities and companies – PO number is required and invoice will be submitted with completed transcripts or periodically for long term projects.   Payment terms – 14 days from date of invoice by BACS or cheque.  Card payments in advance also accepted by Paypal.  
Individuals – full payment by BACS or Paypal with order, or in payment tranches by agreement.  
Rapid Transcriptions reserves the right to charge interest of 3% per month on overdue accounts from the date the invoice becomes due until full payment has been received.  Any bank fees on unpaid cheques will be charged to the customer. 

3. Limit of liability:  Rapid Transcriptions aims to provide a high quality transcription and thesis proofing/editing service – any mistakes or omissions will be corrected free of charge if notified within 7 days.   It is however the customer’s responsibility to check the final accuracy of the work, Rapid Transcriptions accepts no further liability.   The customer is solely responsible for the further use of the material and is responsible for compliance with copyright laws.

4. Termination:  The customer may terminate an agreement for work at any time, however work already completed must be paid for.